Access Your Case Information Online via the

web portal

See real time

View and Print payment histories

Message your caseworker

View the monthly
support obligation
breakdown for each case

Review your address
employment, and insurance
information on the case & send
updates to your caseworker


As of 1/1/2017 the Geauga County Child Support Division stopped providing payment history prints and payment information over the phone as these are both available in the Ohio Child Support Customer Service Web Portal.  


Balance and payment information can also be obtained by calling 1-800-860-2555.

First Time Users Will Need: 

- To Create a User ID & Password 

NOTE: If you have already established a User ID and Password through the Ohio Department of Job and Family Services online Cash, Food, or Medical Benefits portal, please use the same ID and Password for the Child Support Web Portal

- Valid Email Address

- Case Number


- WEB ID (a.k.a. Participant Number) which can be obtained by contacting the child support office at 440-285-9141 or 800-209-7590

- Last 4 digits of the account or e-Quickpay card where your child support is deposited