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Home Energy Assistance Program

2023 Winter Crisis Program

The Home Energy Assistance Program (HEAP) is a federally funded program designed to help eligible Ohioans in need beginning November 1, 2022.

All applicants must be at or below 175% of the Federal Poverty Level.

Eligible Households include:

  • Households that are disconnected or have a pending disconnection notice. 
  • Households that have 25% (or less) of bulk fuel supply remaining, need to establish new service, or need to pay to transfer service or households that were diagnosed with COVID-19* in the past 12 months.

Geauga County Residents may apply for the Winter Crisis Program through Geauga County Job and Family Services by calling 440-285-1299.  Application for the Winter Crisis Program is by telephone interview only, appointments are currently being scheduled. 

Ohioans can visit to apply online, download a copy of the application, or find contact information for a local Energy Assistance Provider.  Applicants will need to provide the following documentation:

  • Income for primary applicant and all household members 18 years of age or older.
  • Social Security Numbers for primary applicant and all household members.
  • Most recent electric and gas bills and/or disconnection notice.
  • Proof of U.S. citizenship for all household members.

Documents that are accepted to prove citizenship/legal residency include: Social Security card, birth certificate, U.S. Passport, naturalization paper/certificate of citizenship, permanent VISA, and INS ID card.

For additional information on applying for HEAP, or to set an phone interview to apply for assistance, contact Geauga County Job and Family Services, at 440‑285‑1299. Additional information may be found at

* Written statement may be used to document COVID-19 diagnosis.