Employer:
Geauga County Job and Family Services

Location:
12611 Ravenwood Drive, Suite 150, Chardon, OH 44024

Job title:
Eligibility/Referral Specialist 1

Base rate:
$18.07/hour, commensurate with qualifications and experience

Compensation:
- Friendly work culture 
- Paid vacation, sick leave, and personal days
- 11 paid holidays per calendar year
- No-cost life insurance coverage
- Excellent rates on medical, dental, and prescription coverage (or waiver option) available

Hours of work:
8:00 a.m.–4:30 p.m. Monday through Friday

Summary:
Geauga County Job and Family Services is seeking a team player to join our Income Maintenance division. This position primarily serves as a client coordinator or first point of contact, helping to route clients’ applications and questions through the department appropriately. Preferred candidates are organized, comfortable using a PC for data entry and other common functions, and able to build rapport and communicate professionally with clients from all walks of life.

Job duties include but are not limited to: assisting individuals with program applications and general questions; pre-screening applications for public assistance; determining eligibility for self-sufficiency programs such as PRC; gathering relevant verifications; utilizing databases to document information; scheduling appointments; and referring clients to alternative services or community partners to help meet their needs.

Strict adherence to State-determined deadlines and excellent time management skills are musts.

Requirements:
- Education, training and/or experience equal to 1 year of experience as a Unit Support Worker 2; OR 1 course/6 mos. experience in behavioral/social sciences or customer service, 1 course/6 mos. experience in both business math and English, AND 1 course/6 mos. experience in interviewing techniques    
- Valid driver’s license, proof of insurance, and good driving record
- Ability to pass pre-employment drug screening and FBI/BCI&I background checks    

How to apply:
https://www.geaugajfs.org/gcjfs-application-employment

Geauga County Job and Family Services is an Equal Opportunity Employer.